Moments of everyday rudeness hit differently when race is dragged into them. A driver cutting someone off in a Starbucks line ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

"I personally feel like there’s a difference between engaging in a conversation, relating to what the person is talking about ...

When it comes to steakhouses, there are many unspoken rules. From etiquette to drink orders, here's the 10 things that annoy ...

That worked out well!

Laundry. It never ends. That simple truth is a drag for most people. For Mistie Osterhage, it is a dream come true. On a ...

This summer, she’s off to Foxwoods Resort Casino in Connecticut to become head chef of Gordon Ramsay’s Hell’s Kitchen ...

Chicago’s only full-service social enterprise restaurant supports Inspiration Corp’s job training programme, essentially a ...

Warsaw Traffic Commission discussed downtown parking, bus stops and US 30 truck traffic at their meeting Wednesday, Feb. 4.

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...

“A friendly hello, a smile and a quick check-in is enough,” she tells news.com.au. “After that, it’s perfectly acceptable to ...

Comcast is betting on a new strategy to attract and retain customers after major losses.