CallRail, a lead engagement platform, has integrated its artificial intelligence voice agent, Voice Assist, with Calendly''s scheduling automation platform.
Functional programming with languages like Elixir and Clojure transforms e-commerce scaling from a costly infrastructure problem into a disciplined, modular challenge that businesses can solve with ...
Socialhub's CIP, built on Microsoft Azure, consolidates customer data, analyzes it, and makes recommendations.
AI Master Data, part of the Crisp Retail AI Suite, helps consumer packaged goods companies classify and segment products to inform business decision-making. By pairing AI-driven mapping with human ...
Yellow.ai, a provider of customer and employee experience automation, has launched the Nexus Universal Agentic Interface (UAI).
The next most important priority for CMOs in 2026 is deploying or updating their loyalty platforms.
Upland Software, a provider of knowledge and content management software, has launched the Upland BA Insigh Platform with SmartHub, ConnectivityHub, AutoClassifier, Smart Preview, and Connectors to ...
ActiveCampaign, a marketing platform provider, has acquired Feedback Intelligence, an artificial intelligence evaluation and analytics tool that turns raw conversations into actionable performance ...
When companies are forced to shoehorn their intricate operations into a rigid, off-the-shelf framework, it creates a usability gap.
Conga, a provider of configure, price, quote (CPQ), contract lifecycle management, and document automation, has acquired the B2B business of PROS Holdings, from certain investment funds affiliated ...
Omilia's Self-Learning Agentic CX Platform offers continuous self-learning and autonomous CX agents built for mission-critical customer service operations.
Teneo.ai, a customer service automation provider, today expanded its Teneo 8 platform with AI Agents for the Utility Industry.
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