76 percent of consumers say their expectations of digital services have increased since the start of 2020. 60 percent of consumers now blame the application and brand when they encounter a problem ...

Cisco Systems Inc. is enhancing its observability capabilities with the launch of a new service called Customer Digital Experience Monitoring. Announced today, the new service is an ...

Users have been pondering the idea of Cisco-routers-turned-Linux-app-servers and have found the idea wanting. Last week, Cisco set tongues a-waggin’ with its announcement that its Integrated Services ...

Company launches an app store and development environment for companies to write, test and manage apps for its Android tablet, Cius. Marguerite Reardon started as a CNET News reporter in 2004, ...

Cisco is introducing an all-new Webex app for iPad. According to the company, it delivers “the ultimate productivity experience with the familiarity of iPadOS.” This version of Webex supports native ...

Corporate BlackBerry users who spend a good portion of their workweeks on conference calls and participating in online meetings have a cause for celebration today: Cisco has released the free WebEx ...

The tech giant is spending a reported $500 million on application monitoring specialist Epsagon to boost its existing observability platform, which today includes AppDynamics and ThousandEyes. Cisco ...

Over the past few years, Cisco has been pivoting Webex from being a product to a platform. In communications, at a most basic level, platform means having a communications platform as a service (CPaaS ...