To join the CNBC Technology Executive Council, go to cnbccouncils.com/tec From five-star raves to one-star eviscerations, Amazon product reviews can provide shoppers ...
Amazon’s audio summary feature is part of the company’s broader integration of AI tools into shopping experiences. In 2023, Amazon began piloting customer review summaries which use generative AI to ...
Udit Mehrotra is a distinguished product leader who currently serves as Head of Product Management for Customer Experience at Amazon Canada. The emergence of generative artificial intelligence (GenAI) ...
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